Critical Incident Provider Support

Emergency care can take a psychological toll on providers.  Therefore, Central Shenandoah EMS Council coordinates a Critical Incident Stress Management team (CISM).

This team helps emergency workers by
providing Critical Incident Stress Debriefings. The team consists of mental health professionals and emergency providers who have taken special training.

To activate the CIPS Team, call 540-324-5083.

This is service is available anywhere in our region for any situation you deem necessary.


The Central Shenandoah Critical Incident Provider Support Team provides services to community Emergency Services Workers, including police, Fire and Rescue (EMS) personnel. The overall goal of the Team is promoting staff health, mental health and retention. Prevention of critical incident stress reactions and cumulative stress difficulties, along with the reduction in frequency, intensity and duration of stress-related problems are the Team’s objectives.

For additional information contact the office at 540-886-3676.

Want to be part of the team?

Click here to see what is required and to complete an online application to be considered for membership on the Council’s CISM Team.

CISM Downloads

CISM Guidelines & Protocol


CSEMS CISM and Peer Support for First Responders in the Time of COVID-19

COVID-19: Understand and Identify Burnout and Secondary Traumatic Stress

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